![]() ![]() Log in to Spotify on the web then change your password. Once we worked out the issue with signing up to Spotify using the facebook credentials and finding out the actual username, we could log in to the Premium account. Make sure your VPN is active (and set to a Spotify supported country) before opening the Spotify app. In the Tesla, we tried to sign in to the FREE Spotify account, which did not work. ![]() So both accounts use the same email address in the "email address field," but the username is different. The family premium account she had signed up with the Facebook option, this used her email as a contact, but her username was a bunch of numbers (we assumed the username would be her email address).Īt some point, she tried to sign in to Spotify on a new device via her email address, which mistakenly set up a new free account using her email address as the username. Going to Spotify desktop Settings Scroll to the ‘ Local Files ’ section and toggle the ‘ Show Local Files ’ button to the ON status. Opening dropdown menu Select the ‘ Settings ’ option. On March 8, 2022, the music streaming service Spotify experienced an outage that logged users out of their accounts without the ability to log back in. If you do not have premium, go onto the computer on spotify web player and see if you can log onto your account on a different device. (NYSE:NYSE:SPOT) Q1 2022 Earnings Conference Call Ap08:00 ET Company Participants Bryan Goldberg - Head, Investor Relations Daniel Ek - Chief Executive. The person responsible for your payments may have cancelled your premium. And if you are using your VPN and it doesnt match the region of your Spotify account, you. Log onto your email and see if Spotify has recently contacted you. Long story short, my wife ended up having two Spotify accounts linked to the same email address. Open the Spotify app on your desktop and click on the downwards arrow next to your name at the top right corner. You cannot log in to your Spotify account if the servers are down. "Sign up to Spotify with Facebook" caused our issue/confusion. Tis the damn season to pre-save Midnights on Spotify, and maybe even pick up some exclusive merch and a special message while you’re at it. I don't think this will be the same as everyone's issues, but I thought it would be great to share. We had this issue with my wife's Spotify account. ![]()
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